Read the Label

Product misuse is a common problem, and it’s often the result of users not stopping to read the label. We understand why not; some labels are so busy, it’s hard not to fall asleep before you’ve even found the directions. As tempting as it is to just to skip reading them and take your chances though, it’s important to realize …

SafetyCall’s Pandemic Preparedness Plan

We understand that you rely on SafetyCall for 24/7 consumer access to our health and safety experts. We take our commitment in providing this service seriously, which is why SafetyCall International has taken several precautions to keep our employees safe and ensure our service is interruption-free during the spread of the Coronavirus (COVID-19).

On Tuesday, March 10, we successfully tested …

SafetyCall’s Dr. Rick Kingston Speaks at Congressional Dietary Supplement Caucus

At the initial Congressional Dietary Supplement Caucus briefing of 2020, held on February 27th 2020, Dr. Richard Kingston, President, Regulatory and Scientific Affairs and Co-Founder of SafetyCall International, educated congressional staffers on the types of evidence used to monitor dietary supplement safety, including adverse event reports, emergency room visits and poison control center data. Dr. Kingston is an expert on …

Alphabet Soup: A Q&A about CBD with Pet Poison Helpline

By Tabatha Regehr, DVM
Associate Veterinarian &
Ahna Brutlag, DVM, MS, DABT, DABVT
Director of Veterinary Services

Cannabidiol, frequently referred to as “CBD”, is gaining in popularity and interest by pet owners and veterinary professionals alike. At Pet Poison Helpline, we get a lot of questions about the safety of CBD and the number of poison control consults regarding CBD …

SafetyCall Attends CHFA East

SafetyCall recently attended the Canadian Health Food Association’s (CHFA) eastern regulatory conference on September 12-13th and exhibited at the trade show September 14-15th, 2019. This was the first conference and trade show SafetyCall has attended with CHFA. Plans are already in the works to attend the western show in February 2020.

Much of the talk at the conference mirrored the …

SafetyCall Aids Clients with Amazon Disputes

Recently, we’ve been contacted by clients that have had their products pulled from Amazon after individual consumers have posted unsubstantiated allegations that their product caused them to become ill. In some cases, consumers have indicated in their product review that they needed to go to the ER but provided little detail regarding any diagnosis and/or treatment information and whether or …

SafetyCall International’s Rick Kingston Takes Critical View of Harvard Study Assessing Risks of Dietary Supplements

Recently, Harvard researchers conducted a study involving dietary supplements, later published in the Journal of Adolescent Health, to review adverse event reports from January 2004 to April 2015 using data from the FDA Adverse Event Reporting System (FAERS). The FAERS is a database that contains line listings of select fields of data from Adverse Event (AE) reports contained …

Listen in as SafetyCall’s Rick Kingston Speaks at FDA Public Hearing

The FDA is seeking public comment regarding the availability of scientific data and information regarding Cannabis or Cannabis derived ingredients.  This has been a difficult topic for FDA considering the fact that such products are still classified as Schedule I substances at a Federal level. FDA is looking for scientific information to help them determine if there is a path