Team Member Spotlight- Zach Becker, CPhT-Adv

1. How long have you worked for SafetyCall International?

3.5 years

2. What does your job entail (brief overview of your job) ?

Medical call center management: answering consumer calls, overseeing training, monitoring call center metrics and performance, and maintenance of client accounts.

3. What is your favorite aspect of your job?

I appreciate having the ability to grow professionally. …

Team Member Spotlight- Renee Schmid, DVM, DABVT, DABT

More about Dr. Schmid:

Dr. Renee Schmid has been with Pet Poison Helpline and Safety Call International since 2013.  She received her BS in Agriculture and Doctor of Veterinary Medicine degrees from Kansas State University.  Since veterinary school, Dr. Schmid has worked as a small animal general practitioner and has also received additional clinical training through an anesthesia residency. In …

SafetyCall’s Continuous Growth of American Board of Veterinary Toxicology (ABVT) Diplomates


SafetyCall International and Pet Poison Helpline are pleased to announce that we are now home to five Diplomates of the American Board of Veterinary Toxicology (ABVT). The most recent Diplomate from SafetyCall is Dr. Charlotte Flint, a Senior Veterinary Toxicologist, Clinical Toxicology. These five women have continuously exemplified the hard work and dedication that keeps SafetyCall staffed with industry leading …

Recap of the National Animal Supplement Council’s Recall Webinar

SafetyCall International’s Dr. Ahna Brutlag joined a panel of industry experts to discuss changing the narrative around a product recall from a crisis to a normal business practice. The National Animal Supplement Council (NASC) webinar focused on simple improvements, technologies, and preparations and as key factors companies can employ to minimize the pain and chaos associated with recalls.

Dr. Brutlag …

New Canadian Animal Supplements Mandatory Reporting Obligations

SafetyCall International is now providing a new service focused on adverse event reporting for Veterinary Health Products (VHPs) in Canada. This service coincides with the change in regulatory reporting obligations for Canadian animal supplements. VHPs must comply with Health Canada’s Food and Drugs Act and Regulations, including the Natural Health Products Regulations. These products are regulated by the Veterinary Drugs …

Animal Supplement Industry Growth

Since the start of Covid-19, the Animal Supplement Industry has seen steady growth and adaptation of its products. More than ever, pet owners are looking into new ways to keep their animals healthy. Consumers that are both new and familiar to this industry are becoming increasingly more cautious and curious about ways that can improve their pet’s mental and physical …

Believe Ranch and Rescue Donation

SafetyCall is proud to be a preferred supplier of the National Animal Supplement Council (NASC). During the 2021 NASC Virtual Conference held in June, SafetyCall was introduced to the nonprofit organization, Believe Ranch and Rescue. While listening to their story, we were moved by their passion and determination for rescuing horses that had been neglected and abused.  Their mission is …

National Animal Supplement Council’s Annual Conference Recap

This past week, Ahna Brutlag, DVM, MS, DABT, DABVT Director, Veterinary Services & Senior Veterinary Toxicologist, presented at the National Animal Supplement Council’s annual meeting. The virtual conference attracted a variety of attendees that have roles across the animal supplement industry. The agenda covered the topics of Science & Compliance, Sales & Marketing and Business Growth.

Dr. Brutlag presented during …

Employee American Board of Veterinary Toxicology (ABVT) Accomplishments

SafetyCall International /Pet Poison Helpline is pleased to recognize the recent accomplishments of several of our employees for their board-certification and elected leadership roles to the American Board of Veterinary Toxicology (ABVT). SafetyCall is home to four of the 107 ABVT Diplomates worldwide. Thanks to their hard work and dedication, SafetyCall remains staffed with industry leading experts in veterinary toxicology.…

Dietary Supplement Regulatory Virtual Summit Recap

Rick Kingston PharmD, President, Regulatory & Scientific Affairs at SafetyCall International had the honor of presenting at the Dietary Supplement Regulatory Virtual Summit which was held on September 16th. This joint regulatory summit held in collaboration with the FDA was sponsored by key trade associations representing industry which included: AHPA, CHPA, CRN, NPA and UNPA. The Summit included an audience …