2. What does your job entail (brief overview of your job) ?
Medical call center management: answering consumer calls, overseeing training, monitoring call center metrics and performance, and maintenance of client accounts.
3. What is your favorite aspect of your job?
I appreciate having the ability to grow professionally. I am able to learn new skills and take on new responsibilities on a regular basis. I am grateful to be able to do this all while working for a company that values culture and service to employees, clients, and callers.
4.What is the best career lesson that you have learned?
Everything has value depending on how you respond to it. What may seem like a negative experience may be the motivation to seek change or progress and push you to a better future.
5. Which 3 of SafetyCall’s 7 values and principles do you resonate the most with and why? (Respect, Integrity, Compassion, Accountability, Teamwork, Professionalism and loyalty)
Teamwork- I enjoy working with a group of amazingly talented individuals at SafetyCall. Everyone has such valuable knowledge, experience, and perspective that contributes to the mission.
Compassion- Everyone at SafetyCall, from management to front-line staff has a desire to serve others and it is displayed often through daily interactions and in the work being provided.