Team Member Spotlight- Renee Schmid, DVM, DABVT, DABT

More about Dr. Schmid:

Dr. Renee Schmid has been with Pet Poison Helpline and Safety Call International since 2013.  She received her BS in Agriculture and Doctor of Veterinary Medicine degrees from Kansas State University.  Since veterinary school, Dr. Schmid has worked as a small animal general practitioner and has also received additional clinical training through an anesthesia residency. In 2018, Dr. Schmid became a Diplomate of the American Board of Toxicology (ABT). In 2020, Dr. Schmid became a Diplomate of the American College of Veterinary Toxicology.

  1. How long have you worked for SafetyCall International?

Almost 8 ½ years

  1. What does your job entail (brief overview of your job)?

Help to lead the DVM team, assist with updates to treatment guidelines, development of triage guidelines, help to coordinate content for monthly department meetings, assist with building and maintaining the DVM schedule, assist PPH marketing with veterinary content development and review including Toxin Tails, infographics, social media posts, articles and newsletter material, assist operations with PPH related items, assist with DVM training, phone shifts in the call center, on-call DVM, help with VIS dedicated DVM, coordinate PPH/Nationwide Wellness webinar series, provide toxicology presentations for PPH webinars, vet schools and regional/national conferences.

  1. What is your favorite aspect of your job?

It is hard to pick one. One of my favorite aspects is the relationships that I am able to build with my coworkers as a supervisor.  I have the benefit of getting to know each of them on a more personal level and am able to watch and support their professional growth as they develop their careers at SafetyCall.  Seeing their dedication and compassion always inspires me to continually look for ways that make their professional life better and help them feel valued.  I also really like the variety of responsibilities I have and being able to be a part of many different areas of the company as well as represent SCI externally.

  1. What is the best career lesson that you have learned?

Don’t be afraid to talk about and share your failures.  When you do, you also get to share how you recovered and either what you learned from it or the success that came along with it.  Combining successes and failures show greater integrity than only talking about your successes.  If you are afraid to talk about your failures, you are missing out on the best part of growing and learning.  Every moment is a learning moment.

  1. Which 3 of Safety Call’s  7 values and principles do you resonate the most with and why? (Respect, Integrity, Compassion, Accountability, Teamwork, Professionalism, and loyalty)

Respect, integrity and teamwork.  I think that these three indirectly encompass all the other core values as well, so they help to represent all of the important aspects of a successful company and individual.

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