Rick Kingston is presenting at the SOCAP Annual Conference

Dr. Rick Kingston, president of regulatory and scientific affairs at SafetyCall International, PLLC, will be presenting a lecture on Adverse Event Management at the SOCAP Annual Conference.

“Managing Adverse Events – Navigating a new field of landmines for an old issue.”
Monday, October 17, 2011
2:00-3:15 PM

Managing adverse events (AE) is becoming much more complicated with new government initiatives to increase consumer sharing and awareness of product-related AE and injuries. In this new environment, how Consumer Affairs professionals manage AEs can set in motion a cascade of events that can lead to either successful mitigation or escalation to litigation.

For this advanced session, you will learn about:

  • New and existing AE databases used and accessed by consumers to support claims of injury including the new CPSC and Health Canada AE databases
  • New Supreme Court rulings regarding company executives sharing product AE’s with stockholders and other company stakeholders
  • Best practices for managing and benchmarking AE’s and avoiding million dollar fines
  • Real life examples of consumer AE management nightmares and successes
  • Preparing for the next “media” or “regulatory” audit of your adverse event experience

Bring your AE questions and challenges to a special Q&A session following the presentation.

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If you have comments or questions, please contact us. One of our representatives will be happy to get back to you.

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