SafetyCall International, LLC
3600 American Boulevard W, Suite 725
Bloomington, MN 55431
Highlights – Rules & Regulations

Implementation of Best Practice Principles for Post-Market Surveillance:

  • Ensure that pre-market assessments or beliefs of inherent safety are realized during consumer use of the product.
  • Ensure known safety concerns have been identified and considered, as well as stated on product warning labels.
  • Ensure the post-market surveillance system is “sensitive” enough that potential threats or safety concerns would likely be included in the monitored events.
  • Ensure the system is sufficiently specific to allow detection, differentiation and ultimately determination of real vs. perceived threats.
  • Identify intended and unintended patterns of use which may potentially contribute to unintended effects.
  • Allow assessment of product performance by itself or in the presence of other products or substances.
  • Help ensure that effects in unique populations are considered when monitoring safety.
  • Aid in the ability of the manufacturer to further define, document and confirm a relative “safety profile” for products during real life conditions of use.
Your Industry Obligations

Regulatory requirements for manufacturers by state agencies may include the ability to receive, process and respond to all reports of Adverse Events (AEs) 24/7 through multiple communication sources (including telephone, email and social media) and be able to conduct Quality Assurance (QA) investigations for individual products sold into the marketplace.  Independent of any specific regulatory AE reporting requirements, a robust AE and post-marketing surveillance system is the cornerstone of best practice product stewardship, effective risk management and enhanced sustainability for this emerging market.