A secured, password protected, web-based search tool which allows clients 24/7 access to encrypted electronic case data via the Internet. SafetyCall clients are able to use SafetySearch to download case data into a comma delimited file (.csv)

Animal Health products that SafetyCall supports include both veterinary pharmaceutical products regulated by the FDA as well as products used to control ectoparasites on companion animals (premise sprays, ointments, powders, spot-ons, etc.) that fall under EPA guidelines. Also included in the animal health industry are animal nutritional supplements, pet food, pet treats, etc.

The Institutional Products industry is comprised primarily of institutional cleaning products, including some of the following product segments: sanitation and janitorial cleaners, industrial and technical cleaners, kitchen and catering cleaning agents, food and dairy processing cleaners, laundry agents and others.

The Medical Device industry is very broad. By definition, it is an apparatus, implant or in vitro reagent that is used to diagnose, prevent or treat disease or other conditions without the use of a chemical action within or on the body. Medical devices can vary in their complexity. Examples range from tongue depressors, bandages to blood glucose meters to …

A Dietary Supplement, also know as a food supplement or nutritional supplement, is a preparation intended to supplement the diet and provide nutrients, such as vitamins, minerals, fatty acids, or amino acids, that may be missing or may not be consumed in sufficient quantities in a person’s diet.

Over-the-Counter (OTC) Medications are sold directly to consumers without the need for a prescription from a healthcare professional.

The Pharmaceutical Industry develops, produces, and markets drugs or pharmaceuticals licensed for use as medications. Pharmaceutical companies are allowed to deal in generic and/or brand medications. Pharmaceuticals are subject to laws and regulations regarding the patenting, testing, and ensuring safety and efficacy and marketing of drugs.

The processes whereby manufacturers, regulators, health professionals, the public at large, and others monitor the performance and experience related to a given product’s life-cycle in the open market.

Electronic data collection tool used to document interactions with callers. SafetyNotes is designed to ensure that appropriate data is collected for the purpose of monitoring the product’s post-market surveillance experience and documenting a product safety profile.

A serious adverse event includes the following medical outcomes after a product’s use: death, life-threatening, requires inpatient or prolongation of existing hospitalization, persistent or significant disability or incapacity, congenital anomaly/birth defect or requires intervention to prevent permanent impairment or damage.